Return Policy
If you are dissatisfied with your flag for any reason,
- Contact us by either phone or email within 30 days of delivery. If beyond 30 days, we will not refund your purchase.
- You will need to ship your flag back to us at your own expense, and we must receive it within 25 days of your initial request for a refund. Once we receive your flag, we will send you a full refund via check.
If you are dissatisfied with your flag for any reason,
- Contact us by either phone or email within 30 days of delivery. If beyond 30 days, we will not refund your purchase.
- You will need to ship your flag back to us at your own expense, and we must receive it within 25 days of your initial request for a refund. Once we receive your flag, we will send you a full refund via check.
Shipment Damage
- Contact us at 479.616.6000 within five days of receiving your flag and immediately email or text us pictures showing the damage.
- We will replace your flag at no cost to you. You DO NOT need to ship it back to us.